GDPR Compliance

Last updated: August 14, 2026

Our Commitment to GDPR

Moon-trek is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We process personal data lawfully, fairly, and transparently.

Data Controller

Moon-trek acts as the data controller for personal information collected through our website and services. Our contact details are:

Moon-trek
42 Deansgate
Manchester M3 2BA
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract: Processing is necessary to fulfill our service agreement with you
• Consent: You have given explicit consent for specific processing activities
• Legal Obligation: Processing is required to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights are not overridden

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you, free of charge in most cases.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can request that we limit how we use your data in specific situations.

Right to Data Portability

You can request a copy of your data in a structured, commonly used, and machine-readable format to transfer to another service provider.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended in complex cases.

Data Protection Officer

For questions specifically related to data protection, you can contact our data protection officer at [email protected].

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk

International Data Transfers

We do not routinely transfer personal data outside the UK or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view personal data
• Staff training on data protection responsibilities

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also notify you directly.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children without appropriate parental consent.

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.