Privacy Policy

Last updated: August 14, 2026

Introduction

Moon-trek is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you:

• Request a consultation through our website forms
• Correspond with us by email
• Engage our services for benefits or pension applications

This information may include:

• Your name and contact details
• Details about your benefits or pension inquiry
• Documentation required to support your application
• Communication records between you and our team

How We Use Your Information

We use the information we collect to:

• Provide consultation services and process your applications
• Communicate with you about your case
• Improve our services and website functionality
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Contract performance: to provide the services you have requested
• Legitimate interests: to improve our services and communicate with clients
• Legal compliance: to meet regulatory requirements

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with:

• Government agencies when required to process your benefits or pension applications
• Professional advisors who assist us in providing our services
• Service providers who support our business operations, under strict confidentiality agreements

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Case files are typically retained for seven years following the closure of your matter.

Your Rights

Under data protection legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent where we rely on it

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 42 Deansgate, Manchester M3 2BA, United Kingdom